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STEP ONE Within the first 24 hours of receiving your new files the following is completed:

  • Each file is input into our processing system from either a handwritten 1003, or electronic file.

  • All Verifications of Employment, Deposit, Rent, and Mortgage are sent out.

  • We order all title work on your behalf.

  • We order the appraisal on your behalf based on the preferred vendors you want us to use. (on pre-approved files)

  • Payoffs are ordered through the title company or by us depending on the title companies policy for your state.

  • The survey, condo certifications, and any other needed documents are ordered at this time.

STEP TWO
  1. Next, all items that were sent out are tracked and collected by your processor who will verify and organize them to be sent to the lender of your choice.
  2. Your processor will coordinate with you with any items that are needed from the borrower to expedite the process of getting your loan underwritten. 
  3. We will create copy packages and send your loan to the lender of your choice. 
  4. We follow up with the underwriter and track the amount of time your files are in underwriting so that they are not sitting on a desk.  (underwriting times may vary by lender)
  5. Once we receive the approval from the lender we will fax a copy to you for review to make sure the interest rate and terms are acceptable.
  6. We will work with all parties to collect any conditions needed to move your file to closing.
  7. We will order hazard insurance, and coordinate with your title company to set a date for closing.
  8. We submit a doc order request to the lender so that they can draw docs for the title/escrow company.
  9. We coordinate with the title/escrow company to obtain a copy of the settlement statement prior to closing for review by us and you.
  10. And we follow up on any post-closing conditions needed to fund your loan.
We only ask two things of you.
  • To lock the rate with the lender that you have chosen for the file.
  • Stay in contact with your borrower and help collect any missing items that we have requested from the borrower that have not come back in a timely fashion.

Our goal is to provide a service that will allow you to concentrate on the sales aspects of your business and leave the paperwork to us.  

All our processors will work "one on one" with you to assure that you always have a live person to talk to.  No more voicemail jail, no more getting the runaround.  Get ready for a breath of fresh air - our processors are friendly and helpful professionals who care about your success.  Call us today at 866-418-3472 (toll-free) to find out how we can help your business.  E-Mail Us